FAQ​​

Frequently Asked Questions About Water Damage Restoration

You should call a professional water damage restoration company immediately after discovering water damage. The first 24-48 hours are critical in preventing secondary damage such as structural issues and mold growth. At Star Water Damage Los Angeles, we provide 24/7 emergency response throughout Los Angeles County, typically arriving within 60 minutes of your call to begin immediate mitigation.

Most homeowner’s insurance policies cover sudden and accidental water damage, such as from burst pipes, appliance malfunctions, or sudden roof leaks. However, coverage varies by policy, and damage from flooding or long-term leaks may not be covered under standard policies. Star Water Damage Los Angeles works directly with all major insurance companies and can help you navigate the claims process, providing detailed documentation to support your claim.

The duration of water damage restoration depends on several factors, including the extent of damage, the affected materials, and the type of water involved. Minor water damage might be resolved in 3-5 days, while significant damage could take 1-2 weeks or longer. The drying phase typically takes 2-4 days, followed by any necessary repairs and reconstruction. Our technicians provide timeline estimates based on your specific situation and keep you updated throughout the process.

Whether you can remain in your home during restoration depends on the extent of damage, affected areas, and safety considerations. Minor, localized water damage may allow you to occupy unaffected portions of your home. However, extensive damage, electrical concerns, or contaminated water often requires temporary relocation. Our technicians will assess safety factors and provide honest recommendations regarding occupancy during the restoration process.

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When water damage strikes your Los Angeles property, immediate response is critical. Our emergency hotline is staffed 24 hours a day, 7 days a week, including weekends and holidays. Call us anytime for rapid water damage restoration services throughout Los Angeles County. Contact Star Water Damage Los Angeles today for expert water damage restoration services delivered with professionalism, compassion, and technical excellence.

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